Shipping Policy

Last Updated: April 30, 2006

Domestic shipping

UPS for locations available in the US. The following services are offered:

• UPS Ground
• UPS Next day air
• UPS Second day air
• UPS 3 Day Select

(Note: Kendall and FQP products are shipped California Overnight Ground 2 day to shipping addresses in AZ, CA and NV)

International shipping

UPS Worldwide Express Expedited. Servicing 52 countries around the world.

• We ship to available locations where permited by applicable law
• All tariffs, taxes and levies imposed on the order are the responsibility of the buyer

Partial shipments

We will contact you as soon as we find out that a product is backordered

If we cannot contact you within 3 business days we will ship the available stock and leave your order in 'Partially Shipped' status. We will then deliver the rest of your order as stock becomes available.

Miscelaneous

• Orders are normally shipped within 3 business days
• Please allow 2 to 3 weeks for delivery of orders with backordered products
• Compliance with local regulations may delay the delivery of some international orders